Talk to us like a friend!
Just text us to manage your account, ask us questions, or send us dog pictures. It’s a real person on the other end, and we're here to help.
Frequently Asked Questions
Managing Your Plan
Verb Flex Perks & Benefits
With Verb Flex, we send you a text each month 2 days before your shipment so you can just reply to:
- Change flavors and quantities
- Skip any orders you don't want
- Ask us to schedule your orders at a different time
- Tell us a joke
How can I cancel?
To skip orders you don't want or to cancel entirely, just text us back at your personal Verb line or at (877) 837-2332.
By the way, it's totally free to skip orders, so you can always tell us to check back at a later date if you'd like. You can also place one-time orders at any time by just texting us.
If you are planning on canceling your Verb Flex membership, we'll miss you! Please let us know if there's anything we can do to improve your experience with Verb. Thank you so much for being a part of the Verb community — it means the world to us that you gave it a shot.
Enjoy this picture of one of our favorite Verb pups, we hope it brightens your day!